How the system actually works
A sump system has three parts and all three have to do their job. Weeping tile, the perforated pipe running around the footing or under the slab, collects groundwater before it can push through the floor joint. That tile drains by gravity into the sump pit. The pump lifts whatever collects in the pit up and out of the building through the discharge line.
The pit is not just a hole. It needs enough depth that the pump shuts off with water still covering the volute, and enough width that the float can swing without catching the discharge pipe or the wall. Undersized pits make pumps short-cycle, and short-cycling is what wears them out. Starting is the hardest thing a motor does, and a pump that starts forty times an hour ages accordingly.
Sumps are common in Toronto basements for straightforward reasons: clay soil that holds water, a table that comes up hard during spring melt, and housing built before below-grade waterproofing meant much. What a sump does not do is make a basement dry by itself. It manages groundwater arriving through the weeping tile. Water coming through a wall crack, over the top of the foundation, or backwards out of a floor drain is a different problem, and a bigger pump will not touch it.